Hi, I wonder if anyone can help with a question. I want to set up my journaling to journal out to an external provider. I set up an external SMTP contact, however (by accident!) I created the contact using my internal authorised domain. I would have expected this to fail, however it didn't! Anyone know whether this is a "bug" or whether it's meant to work with an "external" mail contact that has the same domain? Hope that makes some kind of sense?! Thanks! Sian

Sure you can create the contact, but those messages arent really going anywhere yes? You need to define an external target address using the External SMTP address on that existing mail-enabled contact and then it should deliver the messages correctly.

Hi, Does the contact have only one email address (internal domain)? How did you check the message indeed was sent to the journal contact? Please understand that when a journaling mailbox becomes unavailable, journal reports sent to it are rejected and resubmitted for delivery. Journal reports are never returned to the original sender. If you don't want the rejected journal reports to remain in the delivery queue, you can configure an alternate journal mailbox to receive the journal reports until the journaling mailbox becomes available. Thus, you should check the queue and confirm no message is there. Thanks Allen